# FAQ

<details>

<summary>Is XAPY an exchange?</summary>

No, **XAPY is not a cryptocurrency exchange.**&#x20;

XAPY is an intermediary application between exchanges and users. It offers three main tools:

Tool #1: Funding Rate Arbitrage Tool\
Enables users to participate in funding rate arbitrage strategies across different exchanges.

Tool #2: TradingHub All-In-One\
Allows users to connect and trade on multiple exchanges through XAPY—without the need to log into each platform individually.

Tool #3: Smart Trading Bots with AI\
Provides access to popular trading bots enhanced with AI for smarter, more efficient trading strategies.

</details>

<details>

<summary>How do I start with XAPY?</summary>

To get started, follow these steps:

1. **Create accounts** on your preferred exchanges and on the **XAPY Platform**.
2. **Connect your exchange APIs** following the instructions provided for each strategy.
3. **Deposit funds** (Credits) into your XAPY account.

Once that’s done, you’re ready to start trading immediately.

🔗 **Supported Exchanges on XAPY** → [*View list*](/introduction/readme.md#id-2-list-of-supported-exchanges)\
🔗 **How to register an XAPY account** → [*View guide*](broken://pages/vuaD6FB7G2MQcEQ3hKrx)\
🔗 **API connection guide for the Funding Rate Arbitrage strategy** → [*View setup*](broken://pages/0aNsIbMlEa6vQXMwnTO3)\
🔗 **How to deposit into XAPY** → [*View instructions*](/pricing/credit.md#id-1-deposit)

</details>

<details>

<summary>Does XAPY hold my funds?</summary>

No, **XAPY does not hold or custody your funds**. All your assets remain securely on the exchanges you connect to. XAPY only acts as a **bridge**, using **API keys** (with your permission) to execute trades or strategies on your behalf.

You stay in full control of your funds at all times

</details>

<details>

<summary>Does XAPY have access to withdraw my funds?</summary>

**No!** XAPY cannot withdraw your funds once you have enabled address whitelisting between your accounts.&#x20;

Imagine when you cross-whitelist withdrawal addresses between exchanges A, B, C, D... It is like creating a closed loop. Your funds can only move within that internal circle, as the crypto exchanges' security mechanisms will not allow any API-driven withdrawals to addresses outside of those you have cross-whitelisted.

<figure><img src="/files/dvEsJIAhj0rzT0EVjpQT" alt="" width="434"><figcaption></figcaption></figure>

💡However, you must always secure your exchange accounts by enabling essential security mechanisms -> [Read more](/key-considerations/actual-profitability.md)

{% hint style="danger" %}
Please do not grant Read-Write API permissions unless cross-address whitelisting has been implemented.
{% endhint %}

</details>

<details>

<summary>What is Credit?</summary>

To ensure accurate and seamless billing and reconciliation, **XAPY converts your deposited** funds into **Credits**, based on a predefined **conversion rate** — which you can [**view here**](/pricing/credit.md).

After each billing cycle (typically tied to the **Funding Rate interval**), the corresponding amount of **Credits will be deducted** in proportion to the profit-sharing model.

</details>

<details>

<summary><strong>What is the minimum deposit amount required to use XAPY Platform?</strong></summary>

There is **no required minimum or maximum balance**, as it depends entirely on the **profits you generate**.

However, **XAPY recommends maintaining at least $200** in your balance to ensure that your strategies run smoothly without interruption. You can also **estimate your expected returns** and top up proactively to cover the service fees as they arise.

</details>

<details>

<summary>How much does it cost to use XAPY, and how do I pay?</summary>

**XAPY uses a profit-sharing model**, meaning you only pay when you make a profit. \
Profit-sharing ratio -> [Check here](/pricing/subscriptions.md#id-1-package)

Since your funds remain in your own exchange accounts and **XAPY has no access to move or withdraw your money**, you'll need to **pre-fund your XAPY account** with a small balance. This balance will be used to **deduct fees based on your actual profits** over time.

This approach ensures transparency, fairness, and keeps you fully in control of your assets.

You can find detailed information about **deposit and withdrawal methods on XAPY**, as well as how the **payment process works**, by visiting → [**\[Here\]**](/pricing/subscriptions.md).

</details>


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```
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